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Telstra confident of CDMA switch-off

02 Jan, 2008 10:46 AM
After carrying wireless telecommunications in rural Australia since 2000, the CDMA mobile phone network has just 25 days to live, with Telstra gearing up for a last-minute rush from customers switching from the old network to Next G.

Telstra management is certain that it will pass scrutiny by the Australian Communications and Media Association (ACMA), which in December conducted extensive testing of Telstra's new Next G network to check that it is "comparable or better" than CDMA.

The former Coalition and new Labor governments have both said that Telstra will only be able to proceed with its planned switch-off the CDMA network on January 28 if the Next G network is deemed up to scratch by the ACMA's independent testing.

For Telstra, extinguishing CDMA can't come too early.

A big reason for its investment in the Next G network was to rationalise its two mobile networks (CDMA and GSM) into one.

While CDMA remains in operation, the telco continues to maintain two networks - and bleed profits.

But Telstra Countrywide director, Gary Goldsworthy, who is in charge of CDMA migration, said the telco is "very confident" that Next G performs at least as well as CDMA.

"We've done everything that the government has asked us to do in terms of coverage, handsets and solutions for customers," Mr Goldsworthy said.

While there are still anecdotal reports of holes in Next G coverage, Mr Goldsworthy said as far as Telstra is concerned, the network is performing as it should.

"With most customers who say they can't get a signal, we're finding that it's a normal fault that you would find on any mobile network."

In any case, there's no going back.

The "3G" GSM technology that powers Next G has a much more extensive upgrade "roadmap" than CDMA; a guarantee, Telstra says, that its Next G network won't be stuck in the technology backwater that rural Australia found itself in with the old analogue network.

Most of the mobile-using world has voted for GSM.

According to Telstra, about 85pc of the globe's mobile networks are based on GSM technology.

Cingular, which controls the biggest mobile phone network in North America, is currently migrating its 50 million customers to a 3G network that uses the same bandwidth as Next G.

At the same time, Ericsson, a former manufacturer of CDMA network components, has stopped working with CDMA technology, as has Nokia, which ceased making CDMA handsets in mid-2007.

And if Telstra's figures are to be believed, Australia already has a better network with Next G than it has with CDMA.

The telco claims that Next G covers 98.9pc of the Australian population (CDMA supposedly covers about 98pc of the population), with another $23 million to be spent on additional Next G highway coverage as part of an ongoing program to patch holes in high-traffic areas.

SOURCE: Extract from The Land, NSW, January 3 issue.

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Date: Newest first | Oldest first
I think it is a total ripoff that I was not advised when signing up on my CDMA phone with Telstra that the phone would be defunct the following year.

I have a Nokia phone that I am very happy with and works perfectly ... And now I have to purchase a new phone ... NOT FAIR!!!

Posted by katiejones, 2/01/2008 10:38:18 PM
NextG and 3G is all about downloads, just as it is in the UK and Europe.

For those of us that just want/need a moibile telephone it is a rip off.

And why do you have to have a 2-year contract buying a phone that can be buggered within 18 months?

Posted by garrieN, 3/01/2008 5:42:33 PM
My family live only 7 kms from town and their NEXT G home phone (as they can't get regular landline) is sporadic in it's reception.

In a blackout it only has a short battery life which then leaves them cut off from the world ... over Christmas they had NO phone for 3 days - with forecast flood waters and a heart condition this was most unsatisfactory.

Why are we required to pay for new mobile phone handsets when our CDMA are all working just fine?

This was Telstra's inception not ours ... It has just cost me a bit under $2000 to replace handsets for my family!!!

Posted by coolenough, 3/01/2008 6:31:15 PM
I also purchased a phone just recently as 2 years ago and this would have been known by telstra that the new technology was coming out.

They should provide phone replacements to all who have CDMA because they are turning off the net work not us.

I suppose there will be a NEW NETWORK in another two years and they will rip us all off again.

I also think it is UNFAIR!!!!!!!!!!!!!!!!!

Posted by noni, 3/01/2008 7:23:41 PM
All I know is that I could get a weak CDMA signal and make calls from ouside with the old technology and absolutely nothing with the Next G phone.

When I bought it I was assured that if I could get any signal the Next G phone would be better.

I am only 50km from the Perth GPO by road not in the middle of the Simpson Desert.

What do I do with a phone that has the not much better coverage as my husband's digital?

Posted by Deborah M, 3/01/2008 7:25:43 PM
CDMA has over the past 6 months been getting less reliable and therfore next g will perform well enough on tests to pass.

I made a formal complaint to telstra regarding next g inferior coverage and after 6 weeks was told that their technicians had decided i would need an external antenna.

They patronise there customers with this rubbish and think we will just give up.

I urge anyone with problems to keep making formal complaints and don't just let them win.

Posted by Ben, 4/01/2008 3:45:13 AM
Folks,

I did replace my CDMA hand set with a next G Samsung for a $20 per month contract for 2 years.

To encourage me to switch Telstra offered a $100 credit on my bill and took me off my old CDMA contract no charge. (Just as well I might add).

I did recieve the credit which is handy.

The hand set is not as good as the CDMA handset.

That's life. I suppose I will get used to the new one.

I agree about the down loads thing.

I just want my phone to make phone calls and textng is also handy and cheap.

All the other stuff is just rubbish.

A lap top and and a broad band connection works just fine for me.

Posted by Dave, 4/01/2008 6:35:51 AM
I collared a Telstra tech working on our local CDMA site about it a couple of months ago.

He said they can't get spare parts for the CDMA network equipment any more.

Supposedly, the manufacturers aren't making parts & aren't developing new CDMA network equipment.

He said that in places, cells had been kept 'limping along' by pinching parts from other cells.

If true, then like it or not, CDMA is a dead technology, just like LP records, Pentium 1 computers, & Holden Kingswoods.

I was talked into migrating to Next G a year ago.

Was having some issues with my Nokia CDMA.

They offered me a choice. Pay to have it fixed - it was just out of warranty but still in contract - or swap to Next G at no charge.

They didn't even make me 'buy out' the balance owing on my CDMA handset or anything.

Just tore up the contract & started a new one at my choice of the same monthly rate or a different capped package.

I took the opportunity to change packages & save a few quid a month.

As a bonus, the Next G handset I got does a lot more - better camera, better calendar, better screen, more memory.

If I ever suffer an attack of geekdom, they tell me it can do data stuff faster than my home internet.

For those having trouble with reception, I have found Telstra surprisingly accommodating.

The original handset they sold me last January (Samsung A701) was utterly unsuitable for country use.

There was a process to go through, but they quite happily exchanged it in September without penalty for a far more sensitive model (LG TU550).

I used this at the recent Kangaroo Island fires in places where even CDMA handsets didn't work.

Happy with Next G? I am now.

Posted by alanj, 4/01/2008 7:50:06 AM
I too, at Telstra's suggestion, 'upgraded' to NextG almost 12 months ago. I could receive no signal (6 kms from Kuranda, NQ). Telstra were sympathetic and on returning the phone, they reinstated my CDMA. This worked fine here.

Now, as the cut-off date bears down on us, I was invited once again to 'upgrade' . Now, after adjustments to the settings on the NextG phone, I can get an occasional signal, far from anything reliable. Telstra's solution this time was to buy and install an external aerial - quoted at about $200. Not acceptable for a system that is being forced upon us.

Posted by Dorrie, 13/01/2008 12:51:57 AM

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